The connected ECU should display in the Online ECUs section of
the Home screen or the ECU Select window.
If your ECU does not appear in the list, follow the steps below to resolve the cause
of the communication problem.
Ethernet ports may include LED indicator lights. Check if they are lit when the
ECU is plugged in and powered ON, they normally flicker, indicating data traffic
on the cable.
Figure 1. Example Ethernet LED's on a laptop or USB to Ethernet adaptorIf the ECU is powered ON and the lights stay OFF, it most likely indicates
an Ethernet wiring issue.
Where Ethernet wiring is confirmed as correct and there is still no
communication:
Temporarily disable, turn off, or uninstall any anti-virus
applications.
Close M1 Tune and ensure that the MoTeC Device Discovery service is
also stopped. To check if MoTeC Device Discovery is running, display the
active services as shown in the following image. If the MoTeC Device
Discovery icon is shown (as circled below), right-click on it and select
Exit.
Restart M1 Tune and attempt to establish communications with the
ECU.
Note: If turning off or uninstalling your anti-virus or firewall fixes
the problem, then your anti-virus or firewall application must be
configured to allow the MoTeC ECU to communicate normally.
